Hey there, I got an e-bike a while back, and suddenly the battery stopped charging. I thought it was the charger, waited for a replacement charger and then that didn’t fix it. I have a bit of background with electronics so I took the cap off the battery and poked around with a multimeter. I think the issue is the connections of the charging cable, anyone know what this white goo on top of the wires is and how I could remove it?
The battery was under warranty so I’m getting a replacement but I’d hate to throw a mostly good battery in the trash
Before you go peeling things off that bad boy, make absolutely sure they won’t want you to mail it back. If they request you return it as part of the RMA they may see that it’s been tampered with and accuse you of causing the fault.