The business do also have to choose. Companies will often act like whatever insurance they have is the only option to them, but really they choose the insurance provider. Which means, especially in small businesses, if everyone is pissed about their shitty insurance, it can be changed. Unfortunately that means there is a gap between cause and effect, but there can be an effect.

Hopefully that name becomes mud to the point where people hear United and recoil. It is, after all, a benefit that is suppose to attract talent, if it isn’t doing that, something will change.