I have done this exactly once in my lifetime, two years ago. Maybe in another few decades, I’ll do it again, if I live long enough.
And yes, even if your name is Karen but you had a good reason to ask to speak to the manager, you can also reply
I have done this exactly once in my lifetime, two years ago. Maybe in another few decades, I’ll do it again, if I live long enough.
And yes, even if your name is Karen but you had a good reason to ask to speak to the manager, you can also reply
Yes. The booking was completely wrong. The agent was unwilling or unable to understand my objections to a 36 hour rental instead of the 12 hour rental I was seeking, and I was already an hour late because the first car broke down almost immediately.
Pretty reasonable to ask for the manager there -did they sort it out?
Eventually, over email, weeks later. At the time, I just needed to get on the road.